Plumbing & Heating Sales Specialist

Plumbing & Heating Sales Specialist Location: Willesden, NW10 Salary: From £33,000 per year Shifts Pattern: Mon–Fri 7:30am–5:30pm | Alt. Saturdays 6:30am–3:30pm About the role: We’re looking for a motivated Plumbing and Heating Sales Specialist to join this busy builders merchants at their branch in Willesden. You’ll be the first point of contact for customers, offering expert product advice, managing transactions efficiently, and helping keep the trade counter running smoothly. This is a fantastic opportunity to grow your product knowledge, build lasting customer relationships, and be part of a fast-paced, supportive team. Benefits: * Perkbox – giving you 24/7 access to perks, benefits, discounts, wellbeing tools, online GP and loads more! * Pension Scheme * Life Assurance up to 3x Salary (subject to length of service) * Staff Discount * Cycle to Work Scheme * Employee Assistance Programme * Long Service Awards * 20 Days Annual Leave plus Bank Holidays * Birthday Day Off Responsibilities: * Assist customers with plumbing product inquiries and provide expert advice. * Process orders accurately, handle invoicing, and manage payments efficiently. * Replenish stock on the shop floor and participate in regular stock counts. * Assist with deliveries to and from the store. * Handle telephone inquiries effectively, maintaining clear communication with customers and colleagues. * Respond positively and promptly to customer needs. Requirements: * Solid understanding of plumbing materials is essential. * Good interpersonal skills, confident and able to approach customers. * Ability to work effectively as part of a busy team. * The ability to prioritise responsibilities under pressure and be self-motivated